June 13, 2024

QAD 2023 Hiring Freshers As Extended Support Analyst

QAD
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QAD Recruitment Drive for 2023 Freshers

About Company : QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. 

Company Full Name : QAD
Job Role : Extended Support Analyst
Degree Needed : BE/ BTech/ MCA
Batch : Any Batch
Location : Mumbai

Job Description :
Roles and Responsibility : 

  • Environments Monitoring; Production Monitoring, Non-Production Monitoring, Special/manual monitoring ,if any
  • Service Requests Management: User administration, Printer Management, Batch Management, Database refreshes for all Cloud customers and other DBA tasks
  • Other Cloud environment tasks/activities as assigned
  • Incident Management & Problem Management
  • Working on assigned severity 2 & 3 incidents and resolving them as per defined Service Level Agreements (SLAs). Begin handling severity 1 incidents with guidance from seniors in the team.
  • Understand the Cloud outage/impairment process and follow the process in case of severity 0 situations as regards escalating to the right people at the right time for quick outage recovery.
  • Low APA% instance investigation. Employs DMAIC approach to problem solving
  • Change Management & Release and Deployment Management
  • Creating RFC (maintenance window) documents for installation/upgrade activities on Cloud Non-Production environments in strict compliance with documented procedures and work towards securing approval for execution of the RFC tasks.
  • Executing the approved RFC’s for Cloud customer non-production environments if the requisite certification level has been achieved.
  • Work towards building certification levels to perform install/upgrades of QAD/QAD Divisional and partner products.
  • Begin handling production RFC’s for B &C Cloud customers.
  • Other duties as assigned

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Required Qualification and Skills : 

  • Education/Licenses: BE/ B Tech/ MCA
  • Experience: 0-2 years of QAD and Progress products technical experience which includes experience installing/upgrading the products and performing Progress DBA tasks
  • Computer skills: Linux skills are a must. Should be well versed with RDBMS concepts and should be comfortable performing Progress
  • DBA tasks as well as QAD products installation, configuration, administration and technical troubleshooting.
  • Other knowledge or skills: SQL knowledge, QAD PKS certifications & other industry relevant certifications are good to have.
  • Minimum travel required

How to Apply For QAD Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.




Apply link : Click Here




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