Epsilon Recruitment Drive for 2023 Freshers

About Company : When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements.

Company Full Name : Epsilon
Job Role : IT Support Analyst
Degree Needed : Any Degree
Batch : Any Batch
Location : Bangalore

Job Description :
Roles and Responsibility :

Monitor all operational events, alarms, and incidents and escalate as per the agreed process.
Maintains operational logs and journals on all events, reported issues, warnings, alerts and alarms, recording and classifying all messages.
Maintains operational documentation, processes, management, and diagnostic tools, ensuring that services are maintained at the agreed levels.
Manage all incidents to include initial troubleshooting, conference bridge and timeline.
Ensure that maintenance tasks are completed as per procedural documentation for scheduled BAU tasks and client specific infrastructure.

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Required Qualification and Skills :

4 Year bachelor’s degree in engineering or 3 years of Degree on any streamline
Good communication, interpersonal, and analytical skills.
Flexible and adaptive to learning new Technology
Volunteering experience

Skills in extracurricular activities
Creative with your problem-solving skills
Knowledge of IT Service Management, Datacenter, basic Operating system Windows or Linux and Networking concepts.