Lenskart Recruitment Drive for 2023 Freshers

About Company : Lenskart is an Indian E-Commerce platform specializing in the commodity segment of Eyewear. Headquartered in Faridabad, Haryana, India, Lenskart also operates through its 500+ retail outlets spread across 100+ cities in India. The company was founded in the year 2010 by Piyush Bansal, alumni of McGill University and IIM Bangalore, and Amit Chaudhary, alumni of Birla Institute of Technology. Lenskart is currently the fastest growing eyewear company in India and the largest eyewear company online.

Company Full Name : Lenskart
Job Role : IT Support
Degree Needed : B.E/BTECH/BSc/BCA
Batch : 2022/2023
Location : Gurugram

Job Description :
Roles and Responsibility :

Monitoring and maintaining computer systems and networks.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users.
Repairing and replacing equipment as necessary
Maintain and Resolve issues on LAN/WAN, VPN, biometric, AV systems connections.
Coordinate with vendors to resolve technical problems with desktop/Laptop computing equipment and software.
Support in testing and deployment of new applications and systems.
Address user tickets regarding hardware, software and networking.
Conduct remote troubleshooting.
Organize and file documentation pertaining to warranties and instructional guides for computer hardware.

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Required Qualification and Skills :

As an IT technical support officer, you’ll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems, either over the phone or in person.