November 13, 2024

Thryve 2023 Hiring Freshers As IT Support Analyst

Thryve
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Thryve Recruitment Drive for 2023 Freshers

About Company : Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. 

Company Full Name :Thryve Digital Health LLP
Job Role : Trainee – IT Support Analyst
Degree Needed : Any Degree
Batch : Any batch
Location : Chennai

Job Description :
Roles and Responsibility :

  • This job gives an opportunity to work in a challenging environment to deliver high quality Solutions to meet the demands for our Global Customer.
  • Acting as a SPOC for the Customer to provide the status update whenever an application or server issue occurs.
  • Joining the Bridge along with the other Resolver Groups and continue the discussions till the incident is resolved.
  • Informing the key stakeholders on the status of the incident and after getting the confirmed service restoration.
  • Working on scheduled patching activities. Involving in windows server migrations and upgrades.
  • Ensuring all the resolution procedures are updated in the knowledge articles and journal notes.
  • The role requires more technical and solution orientation.
  • The role possesses critical thinking skills and the ability to understand the issues and provide appropriate resolution.
  • Coordinating with the vendors & SMEs for speedy resolution Incident. Ensuring the incident ticket is resolved within the SLAs agreed with the Customer.
  • Installation, Configuration and Troubleshooting on LINUX and Windows environments.
  • Handling with ITSM Tools.
  • Good in fixing temporary issues by restarting managed servers and services in the event of failures.
  • Involved in troubleshooting various issues in different environments like DEV, QA and Production Environments.
  • Professional with Incident & Change Management.
  • Create and work on change tickets/tasks related to windows/LINUX servers on QA/PROD regions on new upgrades/migrations.

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Required Qualification and Skills :

  • Good knowledge on ITIL Process.
  • Good knowledge on Windows Server Migrations, Upgrades & Patches.
  • Working knowledge of latest innovations in areas of operational analytics, automation technologies, etc.
  • Having good knowledge on all aspects of configuration, load balancing, troubleshooting, applications, performance tuning.
  • Having knowledge on creation and renewal of SSL certificates.
  • Ability to communicate technical issues and translate into non-technical business reviews.
  • Experience with IT Governance & Operations frameworks including ITIL, CMMI, etc.
  • Experience with Process Improvement and Quality Frameworks.
  • Willingness to work in 24*7 rotational shift.
  • Should be an excellent Team player & have excellent Problem solving & communication skills.
  • Application Support with any background.

How to Apply For Thryve Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.




Apply link : Click Here




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