Synchrony Recruitment Drive for 2023 Freshers

About Company : Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home. Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank

Company Full Name : Synchrony
Job Role : Apprenticeship Program
Degree Needed : Any Degree
Batch : 2022/2023
Location : Hyderabad

Job Description :
Roles and Responsibility :

Service calls from Customers based out of US
Solve queries and concerns on the call
Arrange for Services required by the Customers
Provide Customer with Product and Services information
Follow up on Customers inquires and resolve
Recognize, document and alert the Supervisor of trends in Customers calls
Recommend Process Improvements.

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Required Qualification and Skills :

To be eligible for this position, you should meet the following requirements:

Freshers / Experienced External Candidates can be considered. ( 0 to 9months)
Education qualification: Minimum Graduation in any discipline

Should have Customer Centric Attitude.
Excellent English Language Communication Skills.
Working Knowledge of Computers.

Professional Phone etiquettes and ability to work with teams.
Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well.
Should be Open to Change.
Grade/Level: 04