Salesforce Recruitment Drive for 2023 Freshers

About Company : We’re championing possibilities for all by making money fast, easy, and more enjoyable at Salesforce. Our hope is unlock opportunities for people in their everyday lives and empower the millions of people and businesses around the world who trust, rely, and use PayPal every day.

Company Full Name : Salesforce
Job Role : Technical Support Engineer
Degree Needed : BE/ BTECH/BSC/BCA
Batch : Any Batch
Location : Hyderabad

Job Description :
Roles and Responsibility :

Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
Write sample code, client libraries, and contribute to Open Source projects.
Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
Resolve customer service issues and skillfully manage complex customer service problems.
Manage customers’ expectations and experience in a way that results in high customer satisfaction.
Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
Assist with the design and delivery of product and other technical training.
Review support cases for technical and troubleshooting accuracy.
Define and describe technical best practices.
Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.
Complete assigned project responsibilities.
Meet the monthly goals on KPIs such as CSAT, Productivity.

For More Updates Regrading Jobs in Hyderabad Locations – Click Here

Required Qualification and Skills :

Lightning Experience – Lighting Web Components & Aura

Modern Javascript
Apex(Synchronous and Asynchronous)
Integration – REST/SOAP/Bulk API
Debugging/Troubleshooting Errors
Visualforce
Sites/Communities/Force.com
SOQL/SOSL
Deployment- Metadata API/ANT Migration tool/CLI
Flows/Process Builder
Authentication, SSO/Auth Provider
Event driven architecture – Platform Events, Streaming API, Change data capture
Field Service Lightning (FSL)
Mobile Dev
Excellent written and verbal communication skills
Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc
Understanding of database concepts and data management (RDBMS) and SQL