PTC Recruitment Drive for 2023 Freshers

About Company : PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital

Company Full Name : PTC
Job Role : Cloud Application Engineer
Degree Needed : BE/ BTech
Batch : 2021/2022/2023
Location : Gurgaon

Job Description :
Roles and Responsibility :

Work in 24×7 environment – Weekend execution will be required and will be scheduled with rotational shifts
This role involves some interaction with the customer during Service Request execution
Provisioning of new environment and installation of IoT Applications aligned with customer needs
Execute Customer Service Requests on the Cloud environments (restarts, installations, administration activities)
Execute Proactive maintenance activities of Cloud environments (including application hardening, patch deployments, and performance tuning.
Maintenance of existing Automations to support new point releases, and bug fixes
Collaborate with other Cloud teams including Engineering and Portfolio to support NSI process, and Cloud enablement of new offerings and technology
Proactively escalate to Application Manager any situation that may lead to customer dissatisfaction or impact on the quality of the deliverables
Proactively identify & propose improvements area in the process, tools & organization to better achieve team objectives (Continuous Improvement)
Monitor the Service Request and ensures that all Service Requests are responded to as per the defined SLTs
Cloud point of contact for escalations & prioritizations related to Provisioning & Service Requests

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Required Qualification and Skills :

Bachelor’s Degree or equivalent in Engineering / Computer Science
Knowledge of Linux Operating Systems Administration & shell scripting

Knowledge of Distributed Architecture
Understanding of web technologies like Apache and JBOSS
Strong motivation to learn new technologies
Ability to meet deadlines and work well under pressure
Ability to adapt & contribute to continuously evolving environment
Ability to work and contribute in a Worldwide distributed team and multicultural environment
Comfortable to communicate with customers
Ability to prioritize and orchestrate team activities to meet deadlines
Strong diagnostic and Troubleshooting Skills
Flexible, detail oriented and organized with the ability to multitask and work independently
Experience or certifications of Public Cloud like Azure or AWS is a plus
Experience of IoT Platform – Thingworx, Axeda, IOT Hub is a plus
Experience of Java based application administration is a plus
Awareness/Experience using a Ticketing System like Salesforce or Service Now is a plus