June 22, 2024

NTT 2023 Hiring Freshers as Remote Engineer

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NTT Recruitment Drive for 2023 Freshers

About Company : NTT Ltd. is a leading, global technology services company. We’re here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That’s our focus and it extends well beyond the bottom line. We believe in using technology for good.

Company Full Name : NTT
Job Role : Remote Engineer
Degree Needed : BE/BTECH/BSC/BCA

Batch : 2021/2022/2023
Location : Pan India

Job Description :
Roles and Responsibility : 

  • Provide day-to-day technical support to end-users to clients
  • Investigate first-line support communication and ensure the resolution of incidents
  • Check knowledge articles to investigate and resolve incidents
  • Identify the root cause of incidents and problems
  • Assist in the preparation of RCA
  • Follow GDC standard operating procedures
  • Participate in daily performance hurdles, identify causes of performance shortcomings, and provide suggestions for improvement
  • Review the recurring or high-impact incidents and manage them through a problem-management process
  • Document work instructions used in resolving incidents
  • Good troubleshooting knowledge of MS Windows, PC Hardware, and Internet Explorer.
  • Configuring the active sync accounts on devices
  • Create / Delete / Modify the AD user management account.

For More Updates Regrading Graduate Engineer Trainee Jobs – Click Here

Required Qualification and Skills : 

  • Ability to communicate and work across different cultures and social groups
  • Excellent problem-solving skills
  • Good knowledge of Outlook (PST, OST,) and Lync configuration.
  • Knowledge of WiFi / VPN configuration
  • Knowledge of Printer Related problems
  • Ability to provide step-by-step technical help, both written and verbal
  • Ability to maintain a positive outlook at work
  • Ability to work well in a pressurized environment
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
  • Ability to adapt to changing circumstances
  • Ability to diagnose and troubleshoot basic technical issues
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
  • Ability to empathize and work with customers in real-time to resolve issues
  • Basic Understanding of Microsoft Cloud-related solutions. (Azure, Microsoft 365, and EMS Intune/AIP)
  • A strong grounding in all areas of Infrastructure Technology
  • Strong understanding of Windows10, Microsoft office, and general system administration.

How to Apply For NTT Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here

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