June 13, 2024

NCR 2023 Hiring Freshers As IT Helpdesk Analyst

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NCR Recruitment Drive for 2023 Freshers

About Company : NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. At NCR, we know digital has completely changed how brands compete. To differentiate and win more business, having a digital-first mindset is key—even for physical locations—it’s the way to meet consumers in every moment and transform transactions into meaningful interactions. Headquartered in midtown Atlanta, Ga., NCR has over 34,000 employees in 160 countries and solutions distributed in 141 countries.

Company Full Name : National Cash Register Corporation
Job Role : IT Helpdesk Analyst
Degree Needed : Any Degree/ HSC
Batch : Any Batch
Location : Hyderabad

Job Description :
Roles and Responsibility : 

  • Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
  • Provide information on IT processes, general how-to queries and known outages. When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review
  • Knowledge Base instructions, provide resolution and document the relevant details.
  • Escalate to the appropriate Level 2 team when needed and monitor progress on critical priority tickets.
  • Follow-up with Level 2 support teams for timely completion of tasks.
  • Coordinate with third-party vendors like Dell and Canon for hardware issues.

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Required Qualification and Skills : 

  • Thorough knowledge of Windows 10 Operating System.
  • Good working knowledge of Windows, MS Office 365 & internet technologies.
  • Basic networking concepts, and troubleshooting LAN/remote access problems.
  • Expertise in configuring and troubleshooting Office365, MS Outlook 2016 or later
  • Ability and willingness to learn quickly, and keep knowledge current.

How to Apply For NCR Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.




Apply link : Click Here



 


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