IBM Recruitment Drive for 2023 Freshers
About Company : At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you’re searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you.
Company Full Name : IBM
Job Role : Technical Support Associate – Voice Process
Degree Needed : Any Degree
Batch : Any Batch
Location : Bangalore
Job Description :
Roles and Responsibilities :
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Resolve routine customer problem
- Identify Opportunity & Implement Process Improvements
- Meet a set of defined account agent productivity measurements
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Required Qualification and Skills :
- BE / B.Tech, BA, Bcom, Bsc, BCA and BBA/BBM (Any Specialization)
- Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser Support – Internet Explorer
- Strong computer skills
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Excellent oral and written communication skills
- Excellent customer service orientation
- Neutral accent
- Working in night shifts is a mandate
- Candidate should not have any backlogs in order to qualify for the test and interview process
How to Apply For IBM Recruitment Drive 2023 ?
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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