HP Recruitment Drive for 2024 Freshers

About Company : You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference. HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Company Full Name : Hewlett-Packard (HP)
Job Role : Technical Support Associate
Degree Needed : BE/ BTech/ BSc/ BCA/ MCA/ MTech/ MSc
Batch : 2021/2022/2023
Location : Bangalore

Job Description :
Roles and Responsibility :

Creates Cases within supplied Customer Relationship Management (CRM) system
Provides direction to customers promoting online self-service and web based solutions
Work with customers in a phone based remote role, e- support, e-chat, or similar environment
Escalates unresolved customer issues to Tier 2.
Manages and updates customer issues and requirements and responds in a timely manner
Proactively assists customers and takes ownership of issues assigned and handled.
Achieves specified performance goals
Ready to learn and upskill to advance technical role.
Adaptive to night shift without any persistent ailment or hindrance to work-life balance.

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Required Qualification and Skills :

Problem solving and troubleshooting skilled
Customer Focused
Self-driven and independent and able to manage own time, goals & objective

People oriented and a team player
Strong communication skills, ability to build and maintain internal and external relationships
Ability to work and perform under pressure

How to Apply For HP Recruitment Drive 2024 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here

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