Barclays Recruitment Drive for 2023 Freshers
About Company : Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Company Full Name : Barclays
Job Role : Customer Care Support
Degree Needed : Any Degree
Batch : Any batch
Location : Chennai
Job Description :
Roles and Responsibility :
- Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
- Adhere to quality control discipline, procedures and checks at all times
- Day to day query resolution, with upward escalation of more complex queries to the management team
- Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
- Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
- May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
- Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
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Required Qualification and Skills :
- 0-24 months of relevant experience
- Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
- Experience of working in BPO/KPO
- Flexibility in hours of work and ability to work changing shifts patterns
- Familiarity with procedures, policies, products and services of a financial organisation
- Knowledge of related risk and audits
- Ability to work within deadlines/customer demand
How to Apply For Barclays Recruitment Drive 2023 ?
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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