October 16, 2024

Groww 2023 Hiring Freshers As Customer Success Executive

Groww
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Groww Recruitment Drive for 2023 Freshers

About Company : Groww is India’s fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator. 

Company Full Name : Groww
Job Role : Customer Success Executive
Degree Needed : BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM
Batch : Any batch
Location : Pan India

Job Description :
Roles and Responsibility : 

  • Eagerness to learn about the company’s products and their capabilities.
  • Ability to manage high volume of inbound customer queries.
  • Technical aptitude and the ability to understand and explain complex concepts in simple terms.
  • Ability to empathize with the customer and high customer centricity.
  • Knowledge of other regional languages is helpful if the company works within the country.
  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

For More Updates Regrading Costumer Service Jobs – Click Here



 

Required Qualification and Skills : 

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
  • 50% cutoff – 10th, 12th and Graduation.
  • No backlogs and Gap years during education

How to Apply For Groww Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.




Apply link : Click Here




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