Amazon Recruitment Drive for 2023 Freshers

About Company : Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Company Full Name : Amazon
Job Role : Customer Service Associate
Degree Needed : Any Degree
Batch : Any Batch
Location : Work From Home

Job Description :
Roles and Responsibility :

Contributes to project improvement and operational excellence ideas, as applicable
Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA
Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders
Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules
Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons and other potentially offensive products
Troubleshooting issues related to process and conduct root cause analysis if required
Familiarity with online retail (e-commerce)

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Required Qualification and Skills :

Good communication skills.
Experience working with a computer.
Friendly and customer-focused in every situation.

Ability to learn quickly and embrace change.
Comfortable multi-tasking in a high-energy environment.
Hard-working, articulate, and detail-oriented.

Strong analytical and problem solving skills.
The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required).