Zycus Recruitment Drive for 2023 Freshers
About Company : Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Company Full Name : Zycus
Job Role : Product Technical Analyst
Degree Needed : BE/BTech/MBA
Batch : 2022/2023
Location : Mumbai
Job Description :
- Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of the Zycus Support Desk and be the first point of contact for Customers having queries/ issues related to products & be available on email/ chat/ call mediums for Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on time, increase efficiency, and resolve issues for customers by coordinating with multiple Teams from & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts, and suggest new processes
- Work with customers and internal stakeholders while participating in and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide a strong technical understanding of Zycus products with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
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Required Qualification and Skills :
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in 24 X 7 shifts
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute, and excel. Multitask and work with priorities
How to Apply For Zycus Recruitment Drive 2023 ?
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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