Sutherland Recruitment Drive for 2023 Freshers
About Company : We make digital human by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
Company Full Name : Sutherland
Job Role : Associate Support Engineer
Degree Needed : BE / BTECH/ BSC / BCA/ MCA / MSC
Batch : 2021/2022/2023
Location : Bangalore
Job Description :
Roles and Responsibility :
- Provide Technical Support in a 24×7 environment on-call/ email/ chat support
- Should be able to resolve production issues and requests based on the SLAs defined.
- Diagnose and troubleshoot NetApp storage hardware issues
- NetApp FAS series (7 & C Mode) and E series advanced concepts of Data ONTAP
- Strong knowledge on Clustering and High Availability
- Experience in ServiceNow ticketing tools
- Develop test plan and testcases to demonstrate database readiness post conversion.
- Work closely with various teams and stakeholders to ensure business functionality and SLAs are met.
- Join Kick of calls , Weekly meeting with Project Managers, clients/vendors, and answers questions specific to conversions , troubleshoots problems as they occur, supports implementation of new procedures, conduct training if necessary and provides support during conversion week.
- In-depth testing of the data converted/loaded from the database and the front-end application.
- Tracking data load errors and modifying the scripts to resolve issues.
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Required Qualification and Skills :
- Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred
- 0 to 3 years of relevant work experience
- MS SQL Server –– Upgrades, migrations, backups, clustering, always-on, HA with ability to write/modify SQL scripts and stored procedures (2008 & above)
- Advanced Windows Administration – IIS, services configuration, messaging components (2008 R2 & above)
- Preferred knowledge areas – Citrix and networking
- Analytical Thinking and Troubleshooting
- Customer Service experience preferred
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner (Language – English)
How to Apply For Sutherland Recruitment Drive 2023 ?
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
Apply link : Click Here
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