SharePal Recruitment Drive for 2023 Freshers

About Company : SharePal is a rental platform for one’s lifestyle needs. Be it travel, photography, entertainment, etc, one can rent all the latest products at SharePal.in. We are building an Amazon-like e-commerce platform of rentable products for 200M urban Indians. We believe experience is more valuable than ownership and that accessibility shouldn’t depend on one’s affordability.

Company Full Name : SharePal
Job Role : Customer Support Executive
Degree Needed : Any Degree
Batch : Any Batch
Location : Remote
Salary : 1-2 LPA

Job Description :
Roles and Responsibility :

Managing a team of customer support executives and keeping them motivated
Maintaining good customer relationships to drive customer satisfaction
Acting as a single point of contact for customers to resolve any order-related issues by coordinating with internal sales and operations teams
Taking inbound customer leads and helping them with our offerings
Building good rapport and establishing long-term relationships with customers
Helping customers in their end-to-end order journey with us
Being the voice of the customers by having an in-depth understanding of their likes and dislikes and helping the company bring desired changes