Revolut Recruitment Drive for 2023 Freshers

About Company : People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products, our super app has helped 35+ million customers get more from their money. And we’re not done yet. As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We’ve been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience!

Company Full Name : Revolut
Job Role : Quality Analyst
Degree Needed : Any Degree
Batch : Any Batch
Location : Pan India/ Remote

Job Description :
Roles and Responsibility :

Completing monthly Quality Control (QC) activities by focusing on identifying successes and failures in compliance teams’ work
Highlighting and reporting any issues to Quality Control and Managers
Providing feedback to analysts and identifying root cause analyses of errors
Delivering quality refresher sessions to individuals who are struggling with quality performance
Coaching new joiners on procedures across compliance department
Collaborating with other teams across different locations
Carrying out any other ad-hoc duties as required

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Required Qualification and Skills :

To be eligible for this position, you should meet the following requirements:

6+ months of experience working at Revolut in Customer Support
Previous experience as a Quality Support Specialist

Fluency in English (C1)
Strong attention to detail and analytical skills
Practical knowledge of Google Sheets, Forms, and Slides

A readiness to take ownership and responsibility
Passion for helping and supporting people
Independent time management skills and prioritisation of tasks
Flexibility with responsibilities and a positive attitude towards any changes to role, company/departmental objectives, priorities, and targets