June 23, 2024

PhonePe 2023 Hiring Freshers as Advisor

PhonePe
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PhonePe Recruitment Drive for 2023 Freshers

About Company : PhonePe is India’s leading digital payments platform with over 400 million+ registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform.

Company Full Name : PhonePe
Job Role : Advisor
Degree Needed : Any Graduation
Batch : 2021/2022/2023
Location : Bangalore

Job Description :
Roles and Responsibility : 

  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe insurance and transaction related queries and convert queries into business.
  • Ability to flex between phone & data channels
  • Need to be attentive to customer needs and Suggest suitable products as per customer needs keeping customer experience in mind.
  • Achieve month on month input and output matrix as assigned by the supervisors.
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

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Required Qualification and Skills : 

To be eligible for this position, you should meet the following requirements:

  • Graduation (10+2+3) is Mandatory
  • 1- 3 years of work experience in insurance advisory/sales roles
  • Have good learnability
  • Have excellent written and verbal communications in English & Hindi
  • Be an active listener and deal well with objection
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Be a team player, flexible and open to feedback
  • Ability to multitask, prioritize, and manage time effectively
  • Multilingual skills (spoken + written) in South Indian languages are preferred
  • Comfortable in working in shift and roster as per requirement

How to Apply For PhonePe Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.




Apply link : Click Here




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