PhonePe Recruitment Drive for 2023 Freshers

About Company : PhonePe is India’s leading digital payments platform with over 400 million+ registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform.

Company Full Name : PhonePe
Job Role : Advisor
Degree Needed : Any Graduation
Batch : 2021/2022/2023
Location : Bangalore

Job Description :
Roles and Responsibility :

Act with integrity & think customer-first in every interaction
Handle basic PhonePe insurance and transaction related queries and convert queries into business.
Ability to flex between phone & data channels
Need to be attentive to customer needs and Suggest suitable products as per customer needs keeping customer experience in mind.
Achieve month on month input and output matrix as assigned by the supervisors.
Follow specified process guidelines to bring about resolution
Build customer trust through their interaction
Ability to meet hourly & daily productivity goals
Leverage internal processes and resources to drive resolution
Escalate appropriately taking support from relevant teams to resolve customer issues
Recommend process improvements
Engage & Educate customers so they’re able to leverage PhonePe to the fullest

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Required Qualification and Skills :

To be eligible for this position, you should meet the following requirements:

Graduation (10+2+3) is Mandatory
1- 3 years of work experience in insurance advisory/sales roles
Have good learnability
Have excellent written and verbal communications in English & Hindi
Be an active listener and deal well with objection
Have strong customer orientation and ability to adapt/respond to different scenarios
Be a team player, flexible and open to feedback
Ability to multitask, prioritize, and manage time effectively
Multilingual skills (spoken + written) in South Indian languages are preferred
Comfortable in working in shift and roster as per requirement

How to Apply For PhonePe Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here

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