Mastercard Recruitment Drive for 2023 Freshers

About Company : Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

Company Full Name : Mastercard
Job Role : Enterprise Operations Engineer I
Degree Needed : B.E/B.TECH
Batch : 2022/2023
Location : Pune

Job Description :
Roles and Responsibility :

To be eligible for this position, you should meet the following requirements:

Provides technical support and maintenance for Mastercard’s operations environment with an emphasis on networking technologies
Clarifies common customer problems and provides resolutions for simple system failures or degradations according to standard protocols
Monitor and take calls for problems, formulating corrective actions while minimizing customer impact
Creates, updates, and reviews internal tickets to document monitoring and recovery steps for the Mastercard Operations Command Center
Identifies areas for network enhancements and provides potential improvements to management within the network environment; implements project support changes and gives guidance to junior staff
Interfaces with customers to provide routine infrastructure-related services, including incident, problem, change, capacity management, and reporting activities For Service Assurance:
Performs projects and contributes to procedures, to ensure operational readiness for OCC employees

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Required Qualification and Skills :

Experience providing moderate to complex technical support and maintenance for networking technologies within the operations environment
Good understanding of the MPLS network , BGP routing protocols, EIGRP routing protocols

Basics of switching & routing functionalities & commands for Cisco
Understanding of checkpoint firewall
Understanding of HSRP & VRRP

Preferably CCNA-certified
Experience interfacing with customers on infrastructure-related services, further advancing their understanding of customer problems and experiences
Experience identifying areas for network enhancements, recommending improvements to management, and implementing project support changes
Successfully supports global technology domain initiatives, raising awareness of global issues, challenges, and priorities