Infosys Recruitment Drive for 2023 Freshers

About Company : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Company Full Name : Infosys
Job Role : Technical Process Executive
Degree Needed : BE/B.Tech/ M.Tech/MCA/BCA/BSC/MSC
Batch : 2022/2023
Location : Pune

Job Description :
Roles and Responsibility :

Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft office tools.
Open to work in 24.7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customer’s time
Good time management, ensuring all contacts with customers add value

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Required Qualification and Skills :

Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems
Engaging personality, engineering curiosity and willingness for continuous learning
Ability to work independently, as well as with others in a diverse team environment

Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
Strong organizational and time management skills, possesses a sense of urgency
Projects a professional image and demonstrates business acumen, driven to succeed
Interested in working with customers and willing to travel

How to Apply For Infosys Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link: Click Here

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