Genpact Recruitment Drive for 2023 Freshers
About Company :Genpact (NYSE: G) is a global professional services firm delivering the outcomes that transform our clients’ businesses and shape their future. We’re guided by our real-world experience redesigning and running thousands of processes for hundreds of global companies. Our clients – including many in the Fortune Global 500 – partner with us for our unique ability to combine deep industry and functional expertise, leading talent, and proven methodologies to drive collaborative innovation that turns insights into action and delivers outcomes at scale.
Company Full Name : Genpact
Job Role : Process Associate – Banking and Capital Markets
Degree Needed : BCOM, BAF, BBM, BBA
Batch : Any Batch
Location : Noida
Job Description :
Roles and Responsibility :
- Executing pre-defined tasks with minimum supervision
- Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels
- Adherence to defined performance level parameters (efficiency, quality etc.)
- Sharing standard methodologies and process ideas
- Identifies problem through audits or customer feedback.
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
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Required Qualification and Skills :
- Graduate (Any Discipline)
- Freshers are eligible
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
How to Apply For Genpact Recruitment Drive 2023 ?
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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