Ericsson Recruitment Drive for 2023 freshers

About Company :Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world. We provide industry leading solutions for Core Network and Automation, Managed Services, Services Orchestration and Telecom BSS. We help enable communications service providers to succeed in their transition to cloud native software and automated operations, as they prepare their networks for the future.

Company Full Name : Ericsson
Job Role: Support Engineer
Degree needed: B.E/B.Tech/ Bsc.IT/BCA/Bsc.CS
Batch: 2022/2023
Location: Pune

Job Description :
Required Qualification and Skills:

Application troubleshooting/debugging capability and analytical skills
Basic Operating systems Unix/Linux or Windows knowledge
Basic Scripting experience
Knowledge of working with relational databases
Knowledge of DevOps and understanding of various stages of Agile Change life cycle.
Basic ITIL knowledge
Strong Communication Skills

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Roles and Responsibility:

Providing seamless end-to-end support and expertise for front office
Trading applications to help drive the effectiveness and commercial strength of the Trading franchise.

Monitoring underlying system health, functionality, and availability to proactively detect and prevent issues from impacting the business.
Improving monitoring and alerting capabilities primarily through ITRS or other strategic platforms.
Working with the development teams to understand full production application build, configuration, and change going into the platform.

Compliance to audit, regulatory and CSO Standards requirements – risk aware and focused
Analyse automation failures, identify root cause of failure and work with L3, Integration and application owners
Log and track incidents and issues following the ITIL standards;
Tracking outstanding issues and working with the appropriate parties to achieve resolution and prevent re-occurrence.
Ensuring all application standard controls and requirements are being met and that any new services being brought to production have met the required level of standards and assurances.
Works with Build the Bank, GTIS (Infra), GTSM (Service Management) and Operations to identify manual tasks and automate.