Datavail Recruitment Drive for 2023 Freshers

About Company : Datavail Microsoft Gold Partner for over 17 years, we have extensive experience with just about everything in AZURE & AWS cloud. Our consultants, architects, Development , QA & DBAs have experience with the entire Microsoft stack and our experts have an average of 15 years of experience. They’ve overcome every obstacle in helping clients manage everything from databases, analytics, reporting, migrations, and upgrades to monitoring and overall data management. You can free up your IT resources to focus on growing your business rather than fighting fires.

Company Full Name : Datavail
Job Role : Trainee Database Administrator
Degree Needed : BE/BTech/ BSc/ Graduation
Batch : Any Batch
Location : Mumbai/ Hyderabad

Job Description :
Roles and Responsibility :

Working in 24*7 support model
Providing support in non-production and production environments.
Technical Service Desk
First Call Resolution (FCR)
To assist organisation in achieving 25% of FCR of the overall ticket volume
To communicate with customers as per Datavail customer communication protocol.
To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.
Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
To perform basic routine DBA activities & service requests
To monitor customer production /development environments using various monitoring tools.
Strong understanding of Windows Operating System

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Required Qualification and Skills :

Typically requires a bachelor’s degree in a specified discipline
0-3 years of relevant work experience OR an equivalent combination of training and experience