Canonical Recruitment Drive for 2023 Freshers
About Company : Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu — the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organizations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu. Canonical is a unique tech company – global, remote-first, open source, with 700 professionals across 50 countries.
Company Full Name : Canonical
Job Role : Customer Success Manager
Degree Needed : Any Degree
Batch : Any Batch
Location : Remote
Job Description :
Roles and Responsibility :
- A strong focus on supporting customers by finding solutions to ticket requests.
- Enrich documentation about problem solving, Q&A, onboarding materials.
- Drive campaigns targeting multiple customers through digital touch-points and activities.
- Identify high potential as well as high risk customers from newly onboarded users or customers
- Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
- Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer’s objectives.
- Engage with your portfolio of customers to ensure risk identification
- Collect feedback from customers and format them for review by the product team
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Required Qualification and Skills :
To be eligible for this position, you should meet the following requirements:
- Customer-facing experience
- An empathetic individual with a natural drive to help others
- Passion for technology, infrastructure and Ubuntu in particular is a must
- Excellent presentation skills
- Strong organisational skills, ability to structure and constantly update documentation
- A team player capable of interacting with all departments internally
- Fluency in a language other than English
How to Apply For Canonical Recruitment Drive 2023 ?
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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