BCG Recruitment Drive 2025 For Freshers in Gurgaon

BCG Recruitment Drive for 2025 Freshers | Apply Now

About Company : Boston Consulting Group (BCG) partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Founded in 1963, BCG was a pioneer in business strategy and continues to drive transformational change, helping organizations grow, build sustainable competitive advantages, and create positive societal impact.

Job Role: IT Associate
Degree Needed: B.E/B.Tech/M.E/M.Tech
Batch: 2024/2025
Location: Gurgaon

Job Description :
Roles and Responsibilities :

Provide on-site technology support in both home and office environments across various platforms and devices (PC, Mac, iOS, Android, etc.).
Utilize expertise in Microsoft operating systems and Active Directory to deliver 1st/2nd line IT support.
Troubleshoot and log technical issues reported via phone or IT Service Management tool (Service Now).
Assist in documenting critical and routine technical procedures as well as end-user literature.
Support video conferencing and telecommunications systems, providing assistance to key users.
Prepare and deploy laptops for staff, including user profile configuration and data migration.
Manage hardware asset tracking and inventory.
Participate in operational projects for both global and local initiatives.

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Required Qualifications and Skills :

Strong communication skills to present technical concepts to management, peers, and staff.
Ability to diagnose technical problems and provide solutions or escalate as needed.

Experience with Windows 10, Windows Server, Mac OS, Microsoft Office, and cloud file-sharing tools.
Familiarity with MS Teams, Zoom, WebEx meeting setup, and basic troubleshooting.
Basic knowledge of LAN, IP networking, and the OSI model for logical issue resolution.