June 16, 2024

American Express 2023 Hiring Freshers As Operation Support

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American Express Recruitment Drive for 2023 Freshers

About Company : American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. 

Company Full Name : American Express
Job Role : Analyst Operation Support Accertify
Degree Needed : Bcom/BBA/BMS/MBA
Batch : Any Batch
Location : Remote/ Hybrid / Gurgaon

Job Description :
Roles and Responsibility : 

  • Provide strong customer service and take the initiative to solve issues through detailed research
  • Professionally persistent and a contributor to client success
  • Analyze situations and issues and draw logical conclusions to determine accurate resolutions
  • To win the maximum number of disputes, produce high revenues by using established standards of the chargeback industry, and deliver premium service to our clients
  • Constantly communicate trends, share best practices and ideas with peers and leadership
  • Monitor, evaluate, investigate, and respond to disputes received by various clients with robust compelling evidence
  • Perform chargeback analysis and resolve transactions as per the best resolutions
  • Conduct extensive research to validate purchases across platforms
  • Import and Export data with 100% accuracy from client platforms to Accertify and vice-versa
  • Work with peers and Managed Services leadership to communicate Chargeback & Fraud trends and share best practices, ideas, and information
  • Ensure adherence to regulatory, operations, and compliance standards

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Required Qualification and Skills : 

  • Finance/Commerce/bachelor’s degree Require
  •  Worked on Consumer or Commercial Portfolios (Airlines or Retail preferred)
  • Knowledge of Chargeback & Fraud Prevention Services preferred
  • 0-3 Years of experience
  • Analytical Mind and Attention to Detail
  • Excellent problem-solving skills
  • Outstanding Communication Skills
  • Demonstrated experience and/or strong working knowledge of Microsoft Word, Excel, and Outlook
  • Must possess strong Internet research, along with the ability to navigate multiple systems at once
  • White Pages
  • Operational Queues Management platforms
  • Self-Motivated and a Team Player
  • Flexible & Adaptive in changing business environments and pressure

How to Apply For American Express Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here

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