Amazon Recruitment Drive for 2023 Freshers

About Company : Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Company Full Name : Amazon
Job Role : Subject Matter Expert
Degree Needed : B.E/BTECH/BSc/BCA/MCA/MSc
Batch : 2021/2022/2023
Location : Chennai

Job Description :
Roles and Responsibility :

He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.
He/she needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content.
He/She should be able to provide floor support to DA’s on clarifying their queries during execution
The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on his/her compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure.
The employee will be an individual contributor for this role.
In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.
He/She should be able to do RCA for all the duplicate and invalid clarifications – reduce ambiguity in work instructions by identifying training needs.

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Required Qualification and Skills :

To be eligible for this position, you should meet the following requirements:

BE, BSC candidates, B tech, MCA, Msc , IT, ECE, ELECTRICAL ELECTRONIC ENGIEERING
Freshers or candidates with 0 to 2 years of QA experience

A graduate in any field of study. Quantitative fields such as science and engineering preferred but not mandatory
Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required
Flexibility and interest in doing repetitive tasks is required