ADP Recruitment Drive for 2023 Freshers

About Company : ADP is transforming the way financial advice is delivered through an ecosystem of technology, solutions and intelligence. By establishing the connections between people’s daily financial decisions and long-term financial goals, Envestnet empowers them to make better sense of their finances and live an Intelligent Financial Life.

Company Full Name : ADP
Job Role : Support Engineer
Degree Needed : BE/BTECH/BSC/BCA
Batch : Any Batch
Location : Bangalore
Salary : 2-3 LPA

Job Description :
Roles and Responsibility :

Customer Connect. You’ll start your journey with a new customer post implementation and support handover. You will be understanding client setup and organization to address the service requests
Service Requests. Ensure to track and address all the assigned requests as per the SLA. You will be handling the internal/external team coordination needed to address the problems
Customer Escalations. Proactively asses the risks and manage the same to avoid escalations. This also involves proactively monitoring the customer usage and suggest actions needed.
Communications. You’re the point of contact for the customer post request assignment. You’ll share regular updates to the customer till the request is addressed.
Organization. As a Support engineer, you are very organized and stay on top of assigned tasks to ensure the completion as per the plan.
Variety of tasks. There is no typical day. You will be handling multiple customer service requests. You will manage many competing priorities, so a fast pace should not scare you. You pride yourself on having flexibility and agility and can change directions without a second thought.
Experience. You have 0-1 years of experience in relevant skills gained and developed in the same or similar role.

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Required Qualification and Skills :

You’ll have a Bachelor’s degree OR equivalent.
Knowledge of Database, system integrations using webservices, sFTP, operating systems, utilities, and scripting
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.

Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

How to Apply For ADP Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here

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