June 23, 2024

Accenture 2023 Hiring Freshers as Business Operations

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Accenture Recruitment Drive for 2023 Freshers

About Company : Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services–all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. 

Company Full Name : Accenture
Job Role : Business Operations Associate
Degree Needed : Any Graduation
Batch : 2021/2022/2023
Location : Bangalore

Job Description :
Roles and Responsibility :

  • Responsible for managing/ resolving customers query.
  • Handling escalations and complaints of the dissatisfied customers & giving best resolutions.
  • Responsible for closing the fault and complaints within SLA’s.
  • The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
  • Responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support.
  • The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
  • Involves managing contract creation, execution and analysis to maximize operational and financial performance at an organization, all while reducing financial risk.
  • The team works on creating and reviewing contracts, contract summary creation, contract management with experience in the legal background.

For More Updates Regrading Accenture Jobs –Click Here

Required Qualification and Skills : 

To be eligible for this position, you should meet the following requirements:

    • Strong verbal and written communications skills.
    • Good interpersonal skills, , customer support skills.
    • Proficient in managing and monitoring Programs and Projects.
    • Ability to communicate clearly with both internal and external customers
    • Good comprehension skills – ability to clearly understand and address customer issues appropriately
    • Ability to establish strong client relationship.

How to Apply For Accenture Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here


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