Razorpay Recruitment Drive for 2023 Freshers

About Company : Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.

Company Full Name : Razorpay
Job Role : Junior Analyst – Risk Management
Degree Needed : Any Degree
Batch : Any Batch
Location : Bangalore

Job Description :
Roles and Responsibility : 

• Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
• Handle transaction queries in case of discrepancies where disputes arise from the customer.
• Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
• Speak to merchants or customers to understand and address queries/concerns.
• Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.

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Required Qualification and Skills : 

To be eligible for this position, you should meet the following requirements:

• Freshers, knowledge about a customer support app or CRM , such as freshdesk.
• Interpersonal skills – Friendly and pleasant demeanour over phone and email
• Communication skills – Exceptional verbal and written communication
• Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
• Attention to detail and accuracy – Excellent organisational skills and multitasking skills. Identify anomalies or suspicious behaviours and act quickly to reduce impact
• Takes initiatives – Quickly and thoroughly solves problems when deliveries, transaction or experience do not go 100% as planned

How to Apply For Razorpay Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

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