NTT Recruitment Drive for 2023 Freshers

About Company : NTT Ltd. is a leading, global technology services company. We’re here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That’s our focus and it extends well beyond the bottom line. We believe in using technology for good.

Company Full Name : NTT Data
Job Role : Business Analyst
Degree Needed : BSC/BCA/BBA/Any Degree
Batch : Any Batch
Location : Bangalore

Job Description :
Roles and Responsibility :

Act as a bridge between the business problems and the technology solutions.
Analyse, transform and ultimately resolve the business problems with the help of technology.
Work with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
Deliver business projects in line with sponsor requirements and enterprise architecture.
Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
Assist with the resolution of issues pertaining to the service.
Adhere to and follow the relevant development and support processes.
Communicate and escalate if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
Take responsibility for delivery of project elements with minimal supervision

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Required Qualification and Skills :

Broad understanding of business practices and processes
Excellent team player who displays good client service orientation with well-developed administrative and organisation skills
Deep expertise in specific systems, processes and technologies that they will be required to analyse

Meticulous attention to detail whilst working under pressure
Excellent verbal and written communication skills
Ability to listen empathetically
Ability to build rapport and engage effectively with a variety of stakeholders
Knowledge of project management methodology
Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives
Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations
Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio
Understanding of systems generally used in a services organisation e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous