Infosys Recruitment Drive for 2023 Freshers

About Company : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Company Full Name : Infosys
Job Role : Process Trainee – Data Entry/ Management
Degree Needed : BCom/ MCom/ BBA
Batch : 2021/ 2022
Location : Bangalore

Job Description :
Roles and Responsibility :

This role requires ability to perform Qualitative and Quantitative Research and good Analytical skills to interpret and make sense of data/ information in hand.
Understand client query and their requirements.
Perform Root Cause Analysis and Process Improvements
Responsible for handling customer request meeting all the SLAs (TAT, productivity, and Quality).
Active participation in team building activities.
Adaptability in learning newer technologies and changing business needs. Collaborates with the teams to bring in process improvements or ideas.
All 5 days’ work from Office.

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Required Qualification and Skills :