Genpact Recruitment Drive for 2023 Freshers

About Company : Genpact is a global professional services firm delivering the outcomes that transform our clients businesses and shape their future. We’re guided by our real-world experience redesigning and running thousands of processes for hundreds of global companies. Our clients – including many in the Fortune Global 500 – partner with us for our unique ability to combine deep industry and functional expertise, leading talent, and proven methodologies to drive collaborative innovation that turns insights into action and delivers outcomes at scale.

Company Full Name : Genpact
Job Role : Domain Trainee
Degree Needed : BSC/BCA/BCOM/BBA/BMS/BBM
Batch : 2021/2022/2023
Location : Jaipur

Job Description :
Roles and Responsibility :

Responsible for all the activities related to Cash & Collection domain.
Account Setup and maintenance, Premium application, reinstatement, renewal of payment received from policy holders.
Backbate and cancellation of polices in case of payment made by policy holder get bounce.
Respond to email /phone queries related to disputed cases.
Research and analyze the disputes/deductions in ERP.
Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution.
Identify opportunities and recommend solutions for process and automation enhancements.
Daily reporting of individual portfolios to track and monitor the past dues and pending items.
Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact.
Work as a team player to process any adhoc request in a timely manner.
Deliver quality customer service by researching and responding to all internal & external stakeholders’ inquiries quickly, effectively and professionally.
Escalate problems to senior staff members and or management as appropriate.

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Required Qualification and Skills :

Excellent written and verbal communication skills.

Excellent MS Office skills.
Ability to learn ERP systems.
Good analytical and problem-solving skills.
Good conceptual knowledge and experience in insurance cash application activities preferred.

How to Apply For Company Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here

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