Genpact Recruitment Drive for 2023 Freshers
About Company :Genpact (NYSE: G) is a global professional services firm delivering the outcomes that transform our clients’ businesses and shape their future. We’re guided by our real-world experience redesigning and running thousands of processes for hundreds of global companies. Our clients – including many in the Fortune Global 500 – partner with us for our unique ability to combine deep industry and functional expertise, leading talent, and proven methodologies to drive collaborative innovation that turns insights into action and delivers outcomes at scale.
Company Full Name : Genpact
Job Role : Customer Service – voice
Degree Needed : Any Degree
Batch : Any Batch
Location : Hyderabad
Job Description :
Roles and Responsibility :
- Respond to customer queries and customers’ concern
- Provide support for data collection to enable Recovery of the account for the end user.
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit a capacity for critical thinking and analysis.
- Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
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Required Qualification and Skills :
- Any Graduate
- Freshers are eligible
- Fluent in English
- Effective probing skills and analyzing / understanding skills
- Analytical skills with a customer-centric approach
- Excellent proficiency in English
- You should be able to work in rotational shift (including weekend shift)
How to Apply For Genpact Recruitment Drive 2023 ?
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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