Barclays Recruitment Drive for 2023 Freshers

About Company : Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Company Full Name : Barclays
Job Role : Process Advisors
Degree Needed : Any Graduate/ PG
Batch : 2022/2023
Location : Chennai

Job Description :
Required Qualification and Skills :

- Effective communication, listening & Email writing skills, including questioning skills.
- Ability to work independently or as part of a team.
- High customer focus and ability to address customer needs effectively
- Achieving high standards and delivering results with accuracy and attention to detail.
- Ability to work in shifts
- MS Office Applications (preferably, Excel, word & PowerPoint)
- Ability to comprehend given set of instructions and apply the same for day to day transaction processing

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Roles and Responsibility :

Provide Guidance/Resolve Query in accordance to approved process and procedures,

Adhere to quality control discipline, procedures and checks at all times.
Ensure “customer centric” approach is applied when resolving the queries
Day to day query resolution, with upward escalation of more complex queries to the management team.

Report issues and concerns as soon as possible to seniors’.
Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews.
Thorough solution of queries & identify improvements to processes.
Maintain effective performance by being adaptable and positive in approach to dynamic business
Questioning procedures and proactively seeking solutions.