Amazon Recruitment Drive for 2023 Freshers

About Company :Amazon is a place where builders can build. We hire the world’s brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. Amazon is Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry.

Company Full Name : Amazon
Job Role : Virtual Customer Service
Degree Needed : 10+2/Any Graduate/PG
Batch : 2022/2023
Location : Remote Only

Job Description :
Roles and Responsibility :

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the
Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented

Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations

Required Qualification and Skills :

Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills – ability to clearly understand and address customer issues appropriate
Good composition skills – ability to compose grammatically correct, concise, and accurate written responses.

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Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure ‘Work-like’ environment with no disturbance during the work hours.

How to Apply For Amazon Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.

Apply link : Click Here

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