Amazon Recruitment Drive for 2023 Freshers

About Company : Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Company Full Name : Amazon
Job Role : Shipping & Delivery Support Associate
Degree Needed : Any Degree
Batch : Any Batch
Location : Hyderabad

Job Description :
Roles and Responsibility :

To ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners.
You’ll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to navigate and review solutions in real-time, facilitate the flow of information between delivery stakeholders, and communicate effectively with our customers.
You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.
Troubleshooting issues related to process and conduct root cause analysis if required
Familiarity with online retail (e-commerce)

For More Updates Regrading Remote Jobs – Click Here

Required Qualification and Skills :

Good communication skills.
Experience working with a computer.
Friendly and customer-focused in every situation.
Ability to learn quickly and embrace change.
Comfortable multi-tasking in a high-energy environment.

Hard-working, articulate, and detail-oriented.
Strong analytical and problem solving skills.
The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm