September 8, 2024

Amazon 2023 Hiring Freshers as Retail Process Associate

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Amazon Recruitment Drive for 2023 Freshers

About Company : Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Company Full Name : Amazon
Job Role : Retail Process Associate
Degree Needed : Any Degree/BSc/BCA
Batch : 2021/2022/2023
Location : Work From Home (Chennai, Bangalore, Mumbai, Kolkata, Hyderabad)

Job Description :
Required Qualification and Skills :

  • Ability to adhere to an SOP driven process and execute high judgement actions and accuracy as per defined SOPs.
  • Education: Bachelor Degree in any discipline (Mandatory)
  • Work Experience: 0 – 2 years (Max) of experience.
  • Demonstrates effective, clear and professional written and oral communication in English Language.
  • Strong analytical ability
  • Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
  • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off).
  • During the first four months (Training & Transition) no unplanned leaves are allowed.
  • Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
  • Home environment free from background noise where you can connect to the internet and work on your deliverables.
  • Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
  • Should have access to mobile phone at all times from a reliable provider.
  • Should have power back up in case of power shut down up to the duration of his shift.
  • Candidates who are based in or willing to relocate to the below locations (only) should


Roles and Responsibility : 

  • The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

How to Apply For Amazon Recruitment Drive 2023 ?

All interested and eligible candidates can apply for this position online via the following link as soon as possible.



Apply link Chennai : Click Here


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