Amazon Recruitment Drive for 2023 Freshers
About Company : Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Company Full Name : Amazon
Job Role : Central Ops Support Executive
Degree Needed : Any Degree/BSc/BCA
Batch : 2021/2022/2023
Location : Work From Home
Job Description :
Required Qualification and Skills :
- The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centre.
- The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership.
- The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
- This team supports inbound and outbound operations via voice and non-voice channels.
- Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives.
- Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations.
- Train and direct sellers for execution and adherence of norms and practices.
- Devise and deploy SOP’s, analyse data, and propose features and processes, which focus on improving the Seller experience.
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Required Qualification and Skills :
- Excellent communication skills both verbal and written.
- Working knowledge of with Excel and SQL
- Good customer service skills.
- Good analytical and problem solving skills
- Flexible and carry a positive mind set.
- Ready to work on weekends and in shifts.
How to Apply For Amazon Recruitment Drive 2023 ?
A
All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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